Privacy Policy

1) Personal information we collect

• Account & support: name, username, email, password (hashed), age/eligibility affirmations, messages you send, and customer support records.
• Device & usage: IP address, device identifiers, browser/app data, pages viewed, referrals, timestamps, and diagnostic logs.
• Approx. location: derived from IP (city/region level).
• Cookies & similar tech: used for authentication, preferences, analytics, and security.
• Purchases (if offered): transaction details and purchase history. Payments are processed by third-party payment providers; we do not store full payment card numbers.

2) How we use information

To operate and secure the site, create/manage accounts, provide gameplay features, process transactions (if any), personalize content, measure performance/analytics, prevent fraud/abuse, comply with law, and communicate with you (service, security, and promotional messages where permitted).

3) How we share information

We share with service providers (hosting, analytics, customer support, payment processing), affiliates/partners acting on our behalf, and authorities when required under New Zealand law. We may share limited identifiers and usage data with analytics/advertising partners to measure campaigns and deliver interest-based ads. We do not sell personal information; any disclosures of personal information are made in accordance with the Privacy Act 2020 (NZ) and the information privacy principles.

4) Cookies & choices

You can control cookies via browser settings and device controls. Blocking some cookies may affect sign-in or site functionality. Where required, we treat applicable opt-out signals (e.g., Global Privacy Control) as requests to opt out of certain targeted advertising/sharing.

5) Data retention

We retain information as long as needed for the purposes above, including to maintain your account, meet legal/financial obligations, resolve disputes, and enforce agreements. We may de-identify or aggregate data for analytics.

6) Security

We use administrative, technical, and physical safeguards designed to protect information (e.g., access controls and encryption in transit). No method is 100% secure.

7) Children’s privacy

The site is intended for adults aged 20 or older and is not directed to children. We do not knowingly collect personal information from minors. If you believe a child has provided personal information, please contact us so we can delete it.

8) Your rights under the Privacy Act 2020 (NZ)

Under the Privacy Act 2020 and its information privacy principles, you have the right to access the personal information we hold about you, request correction of information that is inaccurate, and to ask how your information is being used or disclosed. We will respond to verified requests within the timeframes required by New Zealand law and will not discriminate against you for exercising your rights. If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner (privacy.org.nz).

To submit a request, email contact@spinoranewzealand.com with “Privacy Request” in the subject. We may verify your identity before fulfilling requests.

9) Contact

We may update this policy from time to time by posting the new version on this page.